Getting Support
The EFP Helpdesk can assist with the EuroHPC Federation Platform (EFP), including platform functionality, authentication, federated services, and EFP-managed activities.
- Check out our knowledge base, maybe your question is already answered there.
- Do not hesitate to contact the EFP Helpdesk via e-mail:
If your question relates to a specific integrated EuroHPC system (for example, site-specific procedures, local policies, or technical issues unique to that site) please contact the EuroHPC system directly.
If you're unsure whether your query is related to EFP or an EuroHPC system, feel free to contact us and we'll point you in the right direction.
Support for EuroHPC Systems
Questions relating to the operation of a specific EuroHPC system (such as system access, local policies, training delivered by the EuroHPC system, or technical issues specific to that system) should be directed to the appropriate EuroHPC system support service.
| EuroHPC System | User Documentation | User Support |
|---|---|---|
| Deucalion | Documentation | Support |
| Discoverer | Documentation | Support |
| JUPITER | Documentation | Support |
| Karolina | Documentation | Support |
| Leonardo | Documentation | Support |
| LUMI | Documentation | Support |
| MareNostrum 5 | Documentation | Support |
| MeluXina | Documentation | Support |
| Vega | Documentation | Support |